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Salesforce Plat-Admn-202 Exam Syllabus Topics:

Topic	Details
Topic 1	Business Logic and Process Automation: This section of the exam measures the skills of Process Automation Specialists and Salesforce Administrators and covers the key tools Salesforce provides to automate and enforce business logic. It focuses on using formula fields, roll-up summary fields, and validation rules to meet defined requirements. Candidates must also understand approval processes and know how to select the right automation tool to prevent conflicts or errors. The domain emphasizes evaluating business requirements and recommending automation solutions that maintain system stability and accuracy.
Topic 2	Data Modeling and Management: This section of the exam measures the skills of Data Analysts and Salesforce Administrators and covers the core principles of designing and maintaining Salesforce data structures. It requires selecting the correct data model in various scenarios and understanding relationship types and how they influence reporting, record access, and the user interface. It also tests knowledge of field data types and the operational impact of changing them. The section includes evaluating the use of Schema Builder and understanding the considerations involved in importing and exporting data across internal and external sources.
Topic 3	Salesforce Fundamentals: This section of the exam measures the skills of Salesforce Administrators and Junior Salesforce Consultants and covers the essential concepts needed to understand how Salesforce works at a foundational level. It focuses on recognizing when to use declarative tools versus programmatic customization, determining when AppExchange apps extend org capabilities, and understanding key methods for managing object, record, and field access. It also evaluates your ability to choose the right sharing model based on business needs and to apply reporting tools effectively, including report types and dashboards. Additionally, the domain reviews how to optimize the mobile experience through actions and layouts, and how Chatter can be used to support collaboration.
Topic 4	App Deployment: This section of the exam measures the skills of Release Managers and Salesforce Administrators and covers the application lifecycle from planning through deployment. It requires determining the appropriate strategy when working with different sandboxes and managing milestones during development. Candidates must know when to use change sets and how to troubleshoot deployment issues. The section also includes understanding the implications of using unmanaged versus managed packages and selecting the correct deployment plan for various business scenarios.
Topic 5	User Interface: This section of the exam measures the skills of Salesforce UI Designers and Lightning App Builders and covers the ways in which Salesforce interfaces can be customized to improve usability. It includes understanding available options for UI customization and demonstrating when to apply custom buttons, links, and actions. The domain also distinguishes between declarative and programmatic methods for incorporating Lightning components in applications, ensuring that the right approach is selected for different user interface needs.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-app-builder---Plat-Admn-202

Salesforce Certified Platform App Builder Sample Questions:

Question #1
The Dream House Realty (DR) service manager asks for some Improvements in case management. They want to enforce compliance so That cases are unable to be reverted to an earlier case status, and to Ensure that certain fields are required when specific case criteria are met. Which solution should an app builder implement to meet these Requirements?

A. Dependent picklist
B. Approval process
C. Case flow
D. Validation rules

Question #2
An app builder wants to create a custom object and 10 fields. What should they use to create the object, fields, and relationships quickly From one place?

A. Lightning Object Creator
B. Manage Field Permissions
C. Schema Builder
D. Developer Console

Question #3
Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in The Salesforce Mobile App. Which option is available to an app builder to satisfy this requirement?

A. Create sales and marketing apps and assign the respective profiles to each app.
B. Create public groups for sales and marketing and create mobile navigation menus for each group.
C. Create mobile navigation menus for both the sales and marketing profiles.
D. Create roles for sales and marketing and assign a custom homepage layout for each role.

Question #4
DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external System. Which two field types are allowed as an external ID? Choose 2 answers

A. Text field
B. Number field
C. Phone field
D. URL field

Question #5
The appraisal team at DreamHouse Realty wants to leverage Salesforce Mobile app. What are three things an app builder should do to optimize mobile experience? Choose 3 answers

A. Minimize the amount of formula fields and lookup fields to reduce page load time.
B. Put the most important fields in the compact layout so they are easy to fin
C. Use Global Actions to make it easy to perform vital functionality on mobile.
D. Avoid using default field values so that the user is required to fill in all fields on the screen.
E. Create individual customized layouts for different phone operating systems.

Solutions:

Question #1
Correct Answer: D

Question #2
Correct Answer: C

Question #3
Correct Answer: A

Question #4
Correct Answer: A,B

Question #5
Correct Answer: A,B,C