Avaya 72201X

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Avaya Aura® Core Components Support Certified Sample Questions:

1. What happens if Session Manager cannot find a matching SIP Communication Profile for a user in its SIP registry when that user tries to make a SIP call?

A) The call is routed to voicemail to check if the extension is associated with a mailbox.
B) The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
C) The caller receives a busy tone.
D) Session Manager attempts to create a new SIP Communication Profile for the user.
E) Network Routing Policy (NRP) is consulted for further routing instructions.

2. Who is primarily responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?

A) Avaya Tier 1
B) Avaya Tier 2
C) Avaya Tier 3
D) Avaya Tier 4
E) The customer

3. Which command can be used to investigate PPM issues in Avaya Aura Communication Manager?

A) traceSM
B) SIP tracer_asset log
C) list trace station
D) list trace tac
E) status ppm

4. Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)

A) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply.
B) Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply.
C) Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply.
D) Export the entire log file to your local PC, and then locally search with an application.
E) Use the Linux command grep -iR "down" /var/log/avaya
F) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply.

5. The client has finished deploying Avaya Aura Communication Manager (CM) and has signed a service contract with Avaya for technical support.
What should the system administrator do in CM to allow Avaya services to log in and support the platform?

A) Contact Avaya services and request login credentials
B) Run EASGManage -enableEASG command
C) Run EASGTurnOn command
D) Enable remote access in CM SAT
E) Run EASGManage -disableEASG command

Solutions: