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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education - Leverage Salesforce reporting features |
| Topic 2: Integration and Data Management | 16% | - External systems and third-party apps - Data quality, deduplication, governance - Integration methods and tools |
| Topic 3: Domain Expertise | 18% | - Education industry processes and needs - Recruitment, admissions, student experience, advancement, alumni relations - Education Cloud capabilities and use cases |
| Topic 4: Solution Design | 19% | - Design scalable, maintainable solutions - Security, sharing, and access design - Account and contact models for education |
| Topic 5: Implementation Strategies and Best Practices | 18% | - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Change management and adoption - Configuration vs customization |
| Topic 6: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - Data migration and integration considerations - EDA data model, standard and custom objects |
Salesforce Certified Education Cloud Consultant Sample Questions:
Question 1
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
A. Setup Menu
B. Trailhead
C. partner Community
D. Salesforce Trust website
Question 2
A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?
A. Education Data Architecture (EDA) Account Model
B. Standard Account Model
C. Person Account Model
Question 3
Career Services uses a separate event management system for its employment events' attendance and registration, and Marketing Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?
A. Two-way integration between the event system and Marketing Cloud
B. One-way integration between Marketing Cloud and the event system
C. Two-way integration between the event system and Salesforce
Question 4
An Admissions office is interested in Admissions Connect to process student applications.
Which consideration should the consultant advise?
A. Experience Cloud is required.
B. Application form requires OmniStudio.
C. Admissions Connect requires a third-party app.
Question 5
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
A. Elevate is incompatible with Advisor Link.
B. Accounting Subledger is installed.
C. Person Accounts must be enabled.
D. Gift Entry Manager is required.
Solutions:
| Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: C |



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