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Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Billing | - Maintain Bill Segments - Complete Bills |
| Customer Information | - Maintain and Manage Customer Information |
| Rates | - Apply Bill Factors - Manage and Apply Rates - Apply Proration |
| Usage | - Relationships between usage transactions and usage subscriptions - Usage calculation process - Get Scalar Details usage rule |
| Devices & Measuring Components | - Relationship between devices and measuring components - Types of measuring components - Configure measuring component type - Concept of measuring component and related structures - Configure device type - Configure device config type and associate measuring component |
| Usage Subscriptions | - Design and configure usage subscription admin data - Concept of usage subscriptions - Relationships between measuring components, service points and usage subscriptions |
| Measurements | - IMD exception statuses and Automatic Retry functionality - Configure derive value algorithm - Process of loading measurements to calculating usage - Three types of IMDs and differences - Differences between initial, final measurements and usage - Derived values and association with final measurements |
| Adjustments | - Configure and Manage Adjustments |
| Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Operational Device Management | - Specifications and relationship to assets - Role of assets and components |
| Credit & Collections | - Configure and Manage Credit & Collections and Overdue Processes - Manage Payment Arrangements and Pay Plans |
| VEE | - Eligibility criteria and retrieval algorithms - Configure VEE groups and assignment - VEE process and data preparation - Categories of IMD exceptions - Critical validations vs validation rules |
| Payments | - Manage Payments - Manage Overpayment and Payment Distribution |
| Financial Transactions | - Manage Financial Transactions |
| Fieldwork and Service Order Management | - Service Order Children Activities concept - Service Order (Orchestrator) Activity concept |



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