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Nortel 920-316 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Symposium Communication Server Components | - TAPI (Telephony API)
|
| Topic 2: Web Client and Agent Functionality | - Web Client Interfaces
|
| Topic 3: System Configuration and Troubleshooting | - Troubleshooting Techniques
|
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