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Salesforce Agentforce-Specialist日本語 Exam Syllabus Topics:
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Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide
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Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版) Sample Questions:
Question #1
Universal Container (UC) は、プロンプト テンプレートを効果的に活用して、Lightning レコード ページの概要フィールドを更新しています。管理者は現在、Flow を使用して同様の機能を UC の自動化プロセスに組み込むことを希望しています。
管理者は、フロー内からこのプロンプト テンプレートからの応答を取得し、UC の自動化の一部として使用するにはどうすればよいですか?
A. 呼び出し可能なApex
B. フローのためのアインシュタイン
C. フローアクション
Question #2
Universal Containers (UC) は、顧客チャットへの返信におけるエージェントの生産性を向上させる必要があります。
どの生成 AI 機能が UC がこの課題に対処するのに役立つでしょうか?
A. ケースサマリー
B. ケースのエスカレーション
C. サービス応答
Question #3
Agentforce は、カスタム プロンプト テンプレートでアカウントの関連リストを使用したいと考えています。
プロンプト テンプレートを構成する際に Agentforce スペシャリストが考慮すべきことは何ですか?
A. テキストエンコーディング(UTF-8、ASCIIなど)オプション
B. 関連リストのマージフィールドの最大数
C. リストのレンダリング形式としてXMLとJSONのどちらかを選択する
Question #4
ユニバーサル・コンテナーズは、AIエージェントの応答が、単なる合否判定にとどまらず、同社独自のブランドボイスと特定の品質基準を一貫して反映するようにしたいと考えている。
Agentforceスペシャリストは、この特定の基準を評価するために、テストセンターをどのように設定すべきでしょうか?
A. デフォルトの応答評価メトリックを使用する
B. 大規模言語モデルジャッジを使用してカスタム評価を作成します
C. コヒーレンス品質評価を有効にする
Question #5
Universal Containers (UC) は、すべてのエージェントの詳細なインタラクション データをキャプチャして保存する必要があります。
推論エンジンの実行、アクション、プロンプトとゲートウェイの入力/出力、エラー メッセージ、最終応答など、エージェントの動作を最初から最後まで完全に把握するために UC が役立つ機能はどれですか。
A. Agentforceセッショントレース
B. 発話分析
C. エージェントフォースアナリティクス
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: B | Question #5 Correct Answer: A |



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