PDF Version DemoWhat is the duration of the Field-Service-Lightning-Consultant Exam
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Passing Score: 70%
- Length of Examination: 90 minutes
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Who should take the Field-Service-Lightning-Consultant exam
Salesforce Certified Field Service Lightning Consultant certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Salesforce Certified Field Service Lightning Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Field Service Lightning Consultant Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Field Service Lightning Consultant Exam then he should take this exam.
Salesforce Field-Service-Lightning-Consultant日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile and Field Execution | 17% | - Configure Field Service mobile app settings - Manage mobile workflows and offline access - Track time, inventory, and work completion |
| Topic 2: Field Service Lightning Setup and Configuration | 22% | - Configure service territories, operating hours, and locations - Define license types and permission sets - Define products, assets, and inventory settings - Set up service resources, skills, and time sheets |
| Topic 3: Work Order Management | 23% | - Configure work order lifecycle, types, and milestones - Manage work order line items and required products - Set up entitlements, service contracts, and SLAs - Relate work orders to cases, accounts, and assets |
| Topic 4: Scheduling and Optimization | 28% | - Manage service appointment lifecycle - Utilize Dispatcher Console features - Configure scheduling policies and service objectives - Implement complex work and multi-day appointments - Use routing, optimization, and dispatch strategies |
| Topic 5: Maintenance Plans and Advanced Features | 10% | - Set up recurring maintenance plans - Integrate with Service Cloud and other clouds - Configure reports, dashboards, and analytics |
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