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WGU Principles-of-Management

Principles-of-Management

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Aug 16, 2026

Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Organizing & Organizational Structure20%- Human Resource Management
  • 1. Legal and ethical HR considerations
    • 2. Staffing, training, and performance management
      - Organizational Design
      • 1. Team-based and matrix structures
        • 2. Mechanistic vs organic structures
          • 3. Departmentalization and authority
            Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
            • 1. Ethical decision-making frameworks
              • 2. Stakeholder management and sustainability
                - Managing Change & Innovation
                • 1. Organizational development and innovation
                  • 2. Forces and resistance to change
                    Planning & Strategic Management20%- Decision Making
                    • 1. Rational and bounded rationality models
                      • 2. Group decision-making techniques
                        - Foundations of Planning
                        • 1. Mission, vision, and goals
                          • 2. Strategic, tactical, and operational planning
                            • 3. SWOT analysis and strategic formulation
                              Leading & Motivation25%- Leadership Theories & Styles
                              • 1. Trait, behavioral, and contingency theories
                                • 2. Transformational vs transactional leadership
                                  - Motivation & Communication
                                  • 1. Conflict resolution and team dynamics
                                    • 2. Maslow, Herzberg, Expectancy theory
                                      • 3. Interpersonal and organizational communication
                                        Controlling & Quality Management20%- Operations & Quality Control
                                        • 1. Total Quality Management (TQM)
                                          • 2. Balanced scorecard and performance metrics
                                            - Control Process
                                            • 1. Corrective action and feedback loops
                                              • 2. Establishing standards and measuring performance

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                1. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer

                                                A) Avoidance
                                                B) Superordinate goals
                                                C) Authoritative command
                                                D) Communication


                                                2. What is the most common way for entrepreneurs to finance a start-up business? Choose 1 answer

                                                A) SBA loan
                                                B) Personal funds
                                                C) Initial public offering
                                                D) Venture capital


                                                3. What is a common element of an effective diversity training program? Choose 1 answer

                                                A) Completing a skills inventory
                                                B) Building awareness
                                                C) Identifying informal networks
                                                D) Analyzing feedback


                                                4. Which process is used to verify that deliverables are correct and complete? Choose 1 answer

                                                A) Quality Cooperative
                                                B) Quality Control
                                                C) Quality Assurance
                                                D) Quality Collaboration


                                                5. What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

                                                A) Opportunity tolerance
                                                B) Laissez-faire
                                                C) Motivation to excel
                                                D) Employeeempowerment


                                                Solutions:

                                                Question # 1
                                                Answer: B
                                                Question # 2
                                                Answer: B
                                                Question # 3
                                                Answer: B
                                                Question # 4
                                                Answer: B
                                                Question # 5
                                                Answer: C

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