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WGU Principles-of-Management

Principles-of-Management

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Sep 27, 2026

Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Controlling & Quality Management20%- Operations & Quality Control
  • 1. Total Quality Management (TQM)
    • 2. Balanced scorecard and performance metrics
      - Control Process
      • 1. Corrective action and feedback loops
        • 2. Establishing standards and measuring performance
          Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
          • 1. Ethical decision-making frameworks
            • 2. Stakeholder management and sustainability
              - Managing Change & Innovation
              • 1. Organizational development and innovation
                • 2. Forces and resistance to change
                  Planning & Strategic Management20%- Decision Making
                  • 1. Rational and bounded rationality models
                    • 2. Group decision-making techniques
                      - Foundations of Planning
                      • 1. Mission, vision, and goals
                        • 2. Strategic, tactical, and operational planning
                          • 3. SWOT analysis and strategic formulation
                            Leading & Motivation25%- Leadership Theories & Styles
                            • 1. Trait, behavioral, and contingency theories
                              • 2. Transformational vs transactional leadership
                                - Motivation & Communication
                                • 1. Conflict resolution and team dynamics
                                  • 2. Maslow, Herzberg, Expectancy theory
                                    • 3. Interpersonal and organizational communication
                                      Organizing & Organizational Structure20%- Human Resource Management
                                      • 1. Legal and ethical HR considerations
                                        • 2. Staffing, training, and performance management
                                          - Organizational Design
                                          • 1. Team-based and matrix structures
                                            • 2. Mechanistic vs organic structures
                                              • 3. Departmentalization and authority

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                Question #1
                                                Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer

                                                A. Avoidance
                                                B. Superordinate goals
                                                C. Authoritative command
                                                D. Communication


                                                Question #2
                                                What is the most common way for entrepreneurs to finance a start-up business? Choose 1 answer

                                                A. SBA loan
                                                B. Personal funds
                                                C. Initial public offering
                                                D. Venture capital


                                                Question #3
                                                What is a common element of an effective diversity training program? Choose 1 answer

                                                A. Completing a skills inventory
                                                B. Building awareness
                                                C. Identifying informal networks
                                                D. Analyzing feedback


                                                Question #4
                                                Which process is used to verify that deliverables are correct and complete? Choose 1 answer

                                                A. Quality Cooperative
                                                B. Quality Control
                                                C. Quality Assurance
                                                D. Quality Collaboration


                                                Question #5
                                                What is a characteristic of a person with an entrepreneurial personality? Choose 1 answer

                                                A. Opportunity tolerance
                                                B. Laissez-faire
                                                C. Motivation to excel
                                                D. Employeeempowerment


                                                Solutions:

                                                Question #1
                                                Correct Answer: B
                                                Question #2
                                                Correct Answer: B
                                                Question #3
                                                Correct Answer: B
                                                Question #4
                                                Correct Answer: B
                                                Question #5
                                                Correct Answer: C

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