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Salesforce Certified Slack Administrator Sample Questions:

1. When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

A) To use slash commands without disturbing the rest of the channel members
B) To make multiple discussions in the same channel easier to follow
C) To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
D) To ensure that others in a channel will be notified of new messages

2. You're the Workspace Primary Owner of a Slack Free plan. You want to allow all employees in your company to join your workspace when they're ready. You also want to prevent anyone outside your company from accessing your workspace without admin approval.
What should you do? (Select the best answer.)

A) Enable employees to sign up for the workspace using the company's email domain.
B) Invite all employees to the workspace by entering their email addresses in the invite flow from the workspace settings page.
C) Allow all workspace members to invite new members.
D) Direct your employees to access Slack through your identity provider (IdP).

3. Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

A) They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.
B) They actively communicate and promote transparency to reinforce the purpose and value of the tool.
C) They model best practices, and they can rally the team toward common goals.
D) They are Slack Administrators, so they have the correct permissions to help the company manage change.

4. You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?

A) Review the Slack Connect section of your Slack sidebar.
B) Search for Slack Connect channels in the channel management dashboard.
C) Export the list of Slack Connect channels from the analytics dashboard.
D) Review the Slack Connect connections in the Org Admin dashboard.

5. You're a Workspace Owner for a Slack Business+ workspace, working with your security team to launch Slack globally.
You want members to integrate Slack with their daily productivity apps from day one.
What should you do?

A) Turn on app approvals, and have users individually request to install each app.
B) Pre-approve daily productivity apps, and restrict apps that security has already deemed too risky.
C) Pre-approve daily productivity apps, and restrict apps that are not commonly used.
D) Use an Admin API to manage and approve apps automatically.

Solutions: