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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design for Security | 19% | - Secure data storage and transmission - Implement OAuth 2.0 and token rotation - Manage scopes and permissions - Comply with compliance and governance requirements |
| Distribute Your App | 7% | - Publish to App Directory - Manage app lifecycle and updates - Private distribution |
| Apps in the Slack Platform | 7% | - Securely store and retrieve data and tokens - Automate and enhance workspace operations - Set up collaboration for app development - Choose appropriate Slack surfaces: App Home, modals, messages |
| Design the Interactive Flow of Your App | 20% | - Use Block Kit to build user interfaces - Build workflows and use cases - Handle user entry points: commands, shortcuts, actions - Align design with Slack architecture |
| Design a Great User Experience | 8% | - Onboard and guide users - Follow Slack design principles - Design accessible and consistent interfaces |
| Tools | 5% | - Block Kit Builder - Slack Developer Tools (SDT) - Sample code and resources - Use Bolt framework |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Manage rate limits - Select correct API: Web API, Events API - Implement Web API and Events API - Socket Mode vs HTTP event delivery - Understand API terminology and versioning |
| APIs for Managing Your Slack | 12% | - Admin API for workspace management - SCIM API for user and group management - Audit API for monitoring |
| Design for Scale | 9% | - Support Slack Connect and shared channels - Use Enterprise Grid Sandbox - Build for Enterprise Grid |
Salesforce Certified Slack Developer Sample Questions:
Question 1
Your Slack app requires storing OAuth tokens after authentication.
What is the best practice for storing these tokens securely?
A. Embed the tokens directly in the app's source code for simplicity
B. Store the tokens in a local file on the server for easy access
C. Use cookies to store tokens on the user's device for convenience
D. Keep the tokens in a secure, encrypted database with restricted access
Question 2
If you want to develop a Slack app that needs to be notified whenever a new member joins the workspace, which event in the Slack Events API should you subscribe to?
A. user_change
B. member_left
C. team_join
D. channel_created
Question 3
When should a Slack app designed for customer support include support for channels that are shared externally via Slack Connect?
A. If the app deals with confidential internal support tickets that require high levels of security and privacy
B. When the app aims to provide direct customer support to clients through shared channels in Slack Connect
C. When the app's primary function is to automate responses to internal queries only
D. If the app is mainly used for internal team discussions and training within the company
Question 4
You have successfully submitted your Slack app to the Slack Directory, and it has been approved.
What can you expect in terms of visibility and reach for your app?
A. Your app will automatically appear in the Slack Directory's top listings
B. Visibility and reach will depend on factors like user reviews, ratings, and user engagement
C. Your app will be listed exclusively for premium Slack users
D. Slack will promote your app externally through advertising campaigns
Question 5
A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
What feature should be used for this integration?
A. Implement slash commands for the customer service team to check for new tickets
B. Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created
C. Create a bot that checks for new tickets at regular intervals and posts updates in a channel
D. Set up an RSS feed in a Slack channel that notifies the team of new tickets
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B |
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