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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. A company has introduced a new product that requires a new object in the Oracle Fusion Sales application. What is the process to extend this new object in Oracle Fusion Sales?
A) The sales manager uses Oracle Composer to customize a new object and content
B) The sales manager uses Oracle Composer to customize a new object and content.
C) The sales manager uses Oracle Object Composer to customize a new object and content.
D) The administrator uses CRM Application Composer to customize a new object and content.
E) The administrator uses Oracle Composer to customize a new object and content
2. You have just attempted to import a flat file containing opportunity data. Although the import process completed, you do not see any of the data in the Fusion application.
How can you access more information to troubleshoot the issue?
A) Navigate to the import record in Oracle Web Services.
B) Drill down on the Import Activity's Status field and open the log file.
C) Open the log file that is automatically emailed to the administrator after the import process completes.
D) Drill down on the Import Activity's Status field and open the exception file.
E) Drill down on the Import Activity'sStatus field and open the error file.
3. A company makers and sells widgets. After creating the appropriate products and catalogs, the customer decides to only ship products within the USA. The customer also wants to display the number of available widgets in stock in order to prevent a conflict between sales and the available stock.
Identify the two function specification changes you would make to meet the customer's requirements.
A) Set the Availability Engine to Detail Availability.
B) Set the Availability Engine to Quick Availability.
C) Set the Pricing Engine to Complex.
D) Set the Eligibility Engine to Run and Hide.
E) Set the territory Engine to Do Not Run.
4. While reviewing the legacy data that was exported into a flat file, you realize that there is a certain field that contains irrelevant data. Which method describes how the field is handled during the import process?
A) Select the ignore check box next to the field when you create the mapping.
B) Create the custom field in Fusion and map the data to the field, but do not display the field in the GUI.
C) Open the flat file in a text editor, and manually delete the data in each row for the appropriate field.
D) Click the Delete icon for the field when you create the mapping.
E) Enter a constant value for the field during the import process.
5. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.
A) UseResourcesGroups.
B) UseAssessmentTemplates.
C) UseTaskTemplates.
D) UseAssessmentTemplates andTaskTemplate.
E) UseSalesMethods.
Solutions:
Question # 1 Answer: D | Question # 2 Answer: E | Question # 3 Answer: A,D | Question # 4 Answer: A | Question # 5 Answer: D |