Salesforce Plat-UX-101

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1
Which step should a UX Designer take to create and deliver responsible and transparent AI technology?

A. Collect as much data from the user as possible for a catered experience.
B. Provide clear explanations of AI predictions or recommendations.
C. Deliver an internal session to showcase AI making data accessible to all users.

Question #2
Cloud Kicks (CK) is going mobile and wants to ensure its Salesforce app aligns with company branding.
Which element could be customized in the Salesforce app to match CK's branding?

A. Search bar layout and loading page background
B. Brand color and loading page logo
C. Background image and focus link color

Question #3
A UX Designer is attending a sprint planning session as part of their team's Agile ceremonies. Which methodology could the designer be asked to use to roughly estimate the work required for each item?

A. Sprint Backlogging
B. Prioritization Matrix
C. T-shirt Sizing

Question #4
A UX Designer wants to use Paths to provide guidance about which activities sales representatives should be doing at each stage of the opportunity lifecycle. Which element could be used in the Path's Guidance for Success sections?

A. Progress Indicator
B. Rich Text, images, and links
C. Merge Fields

Question #5
Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams. Which type of process map should they produce?

A. Journey Map
B. Detailed Process Map
C. Cross-Functional Map

Solutions: