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Salesforce User-Experience-Designer

User-Experience-Designer

Exam Code: User-Experience-Designer

Exam Name: Salesforce Certified User Experience Designer

Updated: Jul 23, 2026

Q & A: 212 Questions and Answers

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About Salesforce User-Experience-Designer Exam

Salesforce User-Experience-Designer Exam Syllabus Topics:

TopicDetails
Topic 1
  • Testing: In this topic, UX designers delve into methods for validating and testing designs with end users. The segment discusses optimal testing techniques to refine user experiences and managing design changes effectively. It ensures UX designers are prepared to implement user feedback for continual improvement in their solutions.
Topic 2
  • Declarative Design: This topic provides UX designers with insights into core Salesforce objects and their impact on user experiences. It covers declarative features to enhance information architecture, optimize user flow, and improve efficiency in multi-step processes. Additionally, it includes guidance on global configurations, onboarding, support options, and applying branding to Salesforce solutions.
Topic 3
  • Human-Centered Design: Here, UX designers learn to integrate human-centered design principles into customer solutions, emphasizing empathy and user-centric strategies. The topic underscores the importance of inclusive design practices, ensuring solutions cater to diverse user needs and promote equity in digital experiences.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-ux-designer---Plat-UX-101

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