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HP HP5-H10D

HP5-H10D

Exam Code: HP5-H10D

Exam Name: Delta -Selling HP PPS ServiceOne Services

Updated: Aug 30, 2025

Q & A: 60 Questions and Answers

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HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

1. Which service corresponds to the following discovery question:
"Do you have the proper measures in place to avoid expensive regulatory or civil liabilities as a result of
improper control or disposition of sensitive data?"

A) Installation
B) Asset Tagging
C) Tracking and Recovery Services
D) Defective Media Retention


2. Which competitive advantage does HP PPS Services offer in comparison to Lenovo, Apple, Lexmark, and
Ricoh?

A) Wider geographic coverage
B) Extended business hours
C) Wider page array
D) Market recognition


3. Based on the success story of the Cherokee County School District, which benefits did they realize
through HP Care Pack Services? (Select three)

A) Efficient support of mobile users
B) Support for users with efficient escalation process
C) Removal of unplanned repair costs
D) Increased staff productivity
E) Reduced theft of computers and printers
F) Secure protection of sensitive data


4. What is true about the difference between HP Contractual Services and HP Care Pack Services?

A) HP Contractual Services provide outsourcing for mundane IT services. HP Care Pack Services do not
offer IT outsourcing.
B) HP Contractual Services integrate devices into existing environments. HP Care Pack Services are
intended for new environments.
C) HP Contractual Services apply to global customers. HP Care Pack Services are intended for US
customers
D) HP Contractual Services can provide a flexible solution adapted to a customer's needs when the HP
Care Pack Services offerings are not suitable


5. A customer set aside a budget to cover refreshment of the hardware fleet. They would like to make sure
the new devices are functioning and therefore are interested in repair services from the manufacturer.
They have several offices and branch offices across the country. The customer would like to have one
agreement that covers all of the fleet, independent of geography, offering the same service level. Which
offer best meets this customer's needs?

A) HP Accidental Damage Protection
B) HP Care Pack Services
C) HP Custom Contractual Services
D) HP Standard Contractual Services


Solutions:

Question # 1
Answer: D
Question # 2
Answer: A
Question # 3
Answer: B,C,D
Question # 4
Answer: D
Question # 5
Answer: C

HP5-H10D Related Exams
HP2-T32 - Selling HP Enterprise Server Solutions and Services
HP2-K41 - Selling HP Enterprise Storage Solutions and Services
HP5-K05D - Delta - Selling HP Enterprise Storage Solutions and Services
HP2-Z36 - Selling HP Enterprise Networking Solutions and Services
HP2-H37 - Selling HP Client Virtualization Solutions
Related Certifications
HP Certification III
HPASC
HP ASE ProLiant Server Solutions Integrator V2
HP ExpertONE Certification
Selling HP Printing and Personal Systems Hardware
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